Dental Practice HR Risk Management 101: Best Practices for Staff Recruitment, Conflicts, Performance Management, and Termination

About this Seminar

Dental schools don’t spend time teaching you how to effectively manage the human resources risks that can make or break the success of your practice. Join a corporate lawyer who trains dental professionals to learn about practical, low-cost and easy to implement processes, best practices and strategies to successfully risk manage HR issues.

This presentation helps dentists and dental office managers prevent time-consuming, costly and hard to manage hiring, performance management, termination and staff complaint risks.  Participants will learn how to be more proactive and use forms, policies, contracts and conflict management practices to prevent common dental practice nightmares. They will develop tools and skills that help them succeed as risk management leaders.

WORKSHOP DETAILS

The half-day workshop is a combination of subject matter presentation, video examples, and group engagement. This interactive presentation is divided into 6 sections:

1. Introducing and examining the concept of dental practice HR risk management.


2. Outlining the range of common HR risks that are preventable in dental practice.


3. Providing best practice recommendations for managing HR risks.


4. How to improve your HR processes and management practices including for hiring, performance management and terminating staff.


5. Developing skills for having hard conversations and effectively dealing with conflicts.


6. Question and Answer section.

Presenters

About Paul Pelletier

LL.B. PMP CAPS

Paul is a corporate lawyer and business executive specializing in workplace culture, leadership, diversity/inclusion, and conflict management. Paul is the former Chair of Diversity and Inclusion at the Attorney General of BC and the author of two books, including The Workplace Bullying Handbook. Paul’s website is https://pushingpastimpossible.com

Paul’s goal is to help build respectful, healthy, well-managed, inclusive practices where both staff and patients thrive. Paul’s clients include Dental Associations (Ontario, Quebec, Newfoundland, Alberta, Saskatchewan), dental conferences and events (PDC, JDIQ, ODA, NDA, SDA, RDH Evolve, Ottawa Dental Society), professional associations (medical, engineering, project management, travel), Intel, AT& T, American Airlines, Cora, universities, law firms, and Project Management Institute (PMI) chapters.